Refund and Returns Policy

  • Please choose carefully when ordering, ensuring you check size guides, product description & images provided.
  • Blezen Craft do not accept returns or exchanges for custom made products unless faulty.
  • If the goods are faulty, Blezen Craft will cover all shipping charges that incurred and send you the correct products. The goods on original condition* will be returned to Blezen Craft for inspection. *Original condition: means that items have no personalized decoration, no damage, are unworn, all labels and tags intact and are in their original packaging.
  • The arrangements for approved returns or exchanges will be communicated between you and Blezen Craft in written form.
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